We ensure that all items are accurately described so that you receive the item as advertised.
Shipping & Postage
Orders are usually dispatched within 24 hours during the working week (Monday to Friday). Because there are no shipments sent out on Sundays, there will be a small delay in dispatching your order if you purchase items on the weekend.
Delivery within the UK usually takes 5-7 days depending where you are located.
All International items are sent by the Royal Mail's airmail service. Delivery times depends upon destination but generally items arrive within 5-10 days.
Every item is carefully wrapped to ensure that everything sent out is well equipped for the journey. Should there be any problems then please contact us immediately and we will do our very best to resolve any problems.
If you are dissatisfied in any way with your purchase please contact us immediately and we will do our upmost to rectify any problems.
If you wish to return an item you have ordered for any reason we are happy to refund you. Simply contact us immediately on receipt of your item and let us know of your wish to return it.
All items must be returned within 3 days of receipt. We require all returns to arrive back with us within 7 days of you having first received them, (15 days for destinations outside the UK,) and in the same condition in which they were dispatched.
We will issue you with a full refund as soon as the item arrives safely back with us, less any postage costs incurred, which remain the buyers responsibility at all times.
In the event of Loss or Damage, Proof of Postage must be made available by the buyer so that a claim can be made. Should the buyer fail for whatever reason, to provide proof of postage, no refund will be given.